Inbound services :

At Cynosure , services offered through Inbound mode are Customer Care, help desk, inquiry desk, inbound sales, technical support & cross selling as per the client requirements & demography.

All the operations are carried out with proper planning & co-ordination, with reporting in the end for the results to the clients.

Customer Care:
Solving the queries & questions related to the product.

Help Desk:
Provide all kinds of help on 24 x 7 basis.

Inquiry Desk:
Inquiry solution related to the client products.

Inbound Sales:
Making sales through registering the customer online.

Technical Support:
Provide full support for technical updates.

Cross Selling:
Make sales throughout the globe.

Outbound services :

At Cynosure , the services catered through Outbound mode are Lead Generation, Collections, Appointment Settings, Call Back generations, Product Launch, Brand building & Order collections as per the client needs.

Lead Generation:
Generating lead lists for the clients.

Collections:
Collecting & Reminders of payments for clients.

Appointment Settings:
Help the officers at client side for their appointment with customers.

Call Back Generations:
Generate lists of call backs for the client's officers.

Product Launch:
Help the clients to launch their new products.

Brand Building:
Spread awareness of new products in the market.

Order Collections:
Online transaction processing of collecting orders for clients.

Web support services :

At Cynosure , the services offered in this area are Site updating, Live responses, Call backs & Order processing.

The technical setup of the company is advanced & efficient enough to provide services as per the client requirements on timely basis.

Site Update:
Help the client develop, maintain & update their website on a timely basis.

Call Backs:
Technical Support provided to clients through call backs.

Order Processing:
Help the client's customer to process their order online.

E-Mail Management :

Cynosure Cynosure offers a whole lot of services in this area in form of Email blast, live responses & Email Generation, as per the client requirements.

Email Blasts:
Generating mass emails for the clients.

Live Responses:
Immediate response to the customer query online through internet i.e. Emails on time.

Email Generation:
As the name suggests, this service refers to the generation of email accounts for the customer.

BPO Services :

Cynosure caters largely all kinds of BPO services to its clients. The company provides large number of services like Mortgage form processing, Credit card collections, Subscription services, HR processing, Content developing, Distance Learning, Order processing & E-Accounting.

The company fulfills all the client requirements through a mixture of advanced technology & right employees at the right place & time.

Mortgage Form Processing:
Provides services like processing of the 1003-1004 forms for clients.

Credit Card Collections:
Processes the collections on behalf of clients.

Subscription Services:
Processes the subscription services of the customers for clients.

HR Processing:
Processes all the client-end HR department functions, on their behalf.

Content Development:
Provides services like developing content for the client's website(s).

Distance Learning:
Provides learning through internet & web-enabled services.

Order Processing:
Help the client in Order processing function through online transactions.

E-Accounting:
Processes all the client-end Accounting department functions, on their behalf

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