Lead generation
Creditcard
 
 
 

 

The ITES-BPO market remained a high growth segment for the Indian software and services industry during 2002-03. Despite the adverse global economic conditions, Indian players in this space, logged in high growth rates. Overall this sector grew at over 65 percent-upping revenues from Rs. 71 billion in 2001-02 to touch Rs. 117 billion in 2002-03.

ITES/BPO opportunities by geography and segment


In terms of geographies, the following trends are apparent:


The Indian Scenario

According to industry estimates, the ITES market globally was of the order of US$ 13.5 billion during 2000 and is expected to grow to US $ 142 billion by 2008.

 
Process Management
Process Improvement
 
 
 
     
     
 

 

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