"Cynosure" is a French word which mean "A guiding star"! Cynosure is a global offshore Call center and Business process Outsourcing solutions provider with a distinctive approach to serve varied corporations from different parts of the globe
Inbound : Services offered through Inbound mode at Cynosure are Customer Care, inquiry desk, cross selling as per the client requirements and demography, help desk, inbound sales and technical support.
Outbound : The services catered through Outbound mode at Cynosure are Lead Generation, Collections, Appointment Settings, Call Back generations, Product Launch, Brand building & Order collections as per the client needs.
Web Support : At Cynosure, the services offered in this area are Web site updating, Live responses, Call backs and Order processing.
E-mail Management : Cynosure caters whole lot of services in this area by Email blast, live responses & Email Generation as per the customers requirements.
Business Process Outsourcing(B.P.O)
Business Process Outsourcing (B.P.O) : Cynosure caters largely all kinds of BPO services to its clients. The company provides large number of services like Mortgage form processing, Credit card collections, Subscription services, HR processing, Content developing, Distance Learning, Order processing & E-Accounting.